Over the past five years, the pros at MGMT have found a secret weapon when it comes to immediately increasing calls and admissions for a drug rehab. It’s the personal connection that is missing from many rehab’s websites.
Why Are Testimonials Effective?
We didn’t really have to look far for why a personal connection was so important to the rehab marketing process. In our own recovery, it was another recovering addict who helped us find our path to recovery. With this new knowledge, we create detailed and complex strategies for utilizing personal stories of recovery from both staff and alumni to guide people to get the help they need whenever they are online.
How to Collect Customer Testimonials Videos from Alumni
For drug treatment centers, the alumni of the program who have remained successfully in recovery can assist in contributing to the content needed for marketing the personal stories. When asking alumni for their stories be clear of your intended use. If it is a video or written content, it’s always good to get written consent to use the content in your marketing efforts for your facility.
Once you have received consent, typically we have one of our professional editors go through and edit the content for grammar and spelling errors, especially for self-written submissions. If we are doing something like a video testimonial, typically we would set up a production day, gather all who are participating, and film the testimonials in one shoot. The videos would then be edited by our expert team and prepared for its intended use.
Find Out Where You Stand
Get a Free Digital Marketing Audit
We Have Content, Now How Do We Use It?
So now that we have our personal story we want to ensure its proper placement online. Sometimes we may use video testimonials in paid advertising efforts including YouTube advertising, and Facebook advertising.
Other pieces of content, such as written submission will be published and shared across all social media platforms encouraging people to read this person’s story of overcoming addiction. We have put together targeted strategies on social media and through natural link building that can increase the traffic to your website and in turn increase the number of phone calls your facility is receiving.
One piece of content can have multiple purposes, but it is important to always have a strategy when promoting a piece like a personal story or video.